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Key Attributes of a Successful Coaching Culture

November 30th, 2009

Defining a sales coaching culture at any organization can be nebulous as well as ambiguous. A coaching culture can take on the appearance of many different faces. There are however, specific attributes that will illustrate if an organization has truly created a coaching culture.

  • Coaching cannot be a departmental activity. The management team must cooperatively and consistently drive performance using the same methods and techniques through out the organization.
  • A coaching culture has managers openly discussing performance issues and techniques to drive performance across departmental lines.
  • Management discusses and cooperatively engages with one another to drive performance and communication across departmental lines for the betterment of the organization
  • Culture of employees who feel challenged and inspired for personal development, career growth, and continuous pursuit of helping the organization’s bottom line.
  • The organization has embraced a specific theme for performance development.
  • Coaching should not be viewed as a task to be completed but rather as a unique opportunity. The true relationship should be centered around the opportunity coaching not only provides the employee but also the manager.
  • Managers value coaching, but also admit their need to be better coaches.
  • All coaching and training leverages “real world” issues and solutions.
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Tim Hagen Sales Training , , , ,

  1. November 30th, 2009 at 09:32 | #1

    A friend of mine just emailed me one of your articles from a while back. I read that one a few more. Really enjoy your blog. Thanks

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