Key Attributes of a Successful Coaching Culture
November 30th, 2009
Defining a sales coaching culture at any organization can be nebulous as well as ambiguous. A coaching culture can take on the appearance of many different faces. There are however, specific attributes that will illustrate if an organization has truly created a coaching culture.
- Coaching cannot be a departmental activity. The management team must cooperatively and consistently drive performance using the same methods and techniques through out the organization.
- A coaching culture has managers openly discussing performance issues and techniques to drive performance across departmental lines.
- Management discusses and cooperatively engages with one another to drive performance and communication across departmental lines for the betterment of the organization
- Culture of employees who feel challenged and inspired for personal development, career growth, and continuous pursuit of helping the organization’s bottom line.
- The organization has embraced a specific theme for performance development.
- Coaching should not be viewed as a task to be completed but rather as a unique opportunity. The true relationship should be centered around the opportunity coaching not only provides the employee but also the manager.
- Managers value coaching, but also admit their need to be better coaches.
- All coaching and training leverages “real world” issues and solutions.














A friend of mine just emailed me one of your articles from a while back. I read that one a few more. Really enjoy your blog. Thanks